Senior Client Relationship Manager
5 days ago
We are seeking an experienced Senior Client Relationship Manager to oversee the delivery of Hard Services on various healthcare sites. This role will involve dual responsibilities, working closely with Cumberland Infirmary and SNBTS.
The ideal candidate will have experience in a similar level within the Healthcare Sector, with an engineering background and understanding of SHTM's and relevant NHS guidance.
This is a full-time position based in Edinburgh, with a salary range of £50,000 - £65,000 per annum, depending on experience.
About the RoleThis is a thoroughly enjoyable and varied role, with every day being different. Some tasks may include:
- Overseeing the delivery of Hard Services on multiple healthcare sites
- Dual responsibilities working closely with Cumberland Infirmary and SNBTS
- Managing Engineers/trades people, Facilities Managers and leading on projects
- Monitoring contract performance and holding responsibility for budgets and financial performance
- Building and maintaining positive relationships with clients and stakeholders
To be successful in this role, you will need:
- Experience on a similar level within the Healthcare Sector
- An engineering background with an understanding of SHTM's and relevant NHS guidance
- Strong commercially and strategically
- Confident both internal and external (client) facing, with a natural ability to develop a strong rapport
- Excellent communication skills, with strong dynamic leadership and passion to drive long-term cultural change
- Strategic operational management experience and proven track record in service and FM contracts
- Commitment to the highest standards of Quality and Environmental Health and Safety
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