Hospitality Director

4 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Parogon Full time

Unlock the Art of Exceptional Service

As our Guest Experience Manager, you will be the master conductor of a symphony of unforgettable moments. Your charisma and infectious energy will set the stage for an enchanting experience like no other.

A Crescendo of Rewards

  • Up to £12 per hour (approx. £2,400 per month or £29,000 pa)
  • Service Charge that works out on average to £7,200 pa
  • The potential for a Total Package of £36,000 per year.

Unleash Your Artistry

As a master of service, you'll inspire and train our service wizards to deliver flawless, personalized experiences that continuously delight and surprise our guests. Your creativity will be the driving force behind innovative menus, enchanting events, and immersive dining experiences that transport our guests to new realms of pleasure.

Conduct a Symphony of Attention

Harmoniously coordinate the flow of operations, ensuring seamless service and meticulous attention to detail. The front and back of the house will work in perfect harmony under your guidance, leaving guests in awe of the seamless orchestration.

Guest Advocacy Champion

Your guests' happiness is your top priority. As their advocate, you'll listen attentively to their feedback, address concerns, and relentlessly strive to elevate their experience to new heights.

Your Ovation-Worthy Qualities

An unwavering love for the hospitality industry and a deep desire to create exceptional guest experiences are the cornerstones of your performance. Your previous experience in the restaurant industry has honed your skills in providing impeccable service and crafting personalized moments of delight.

Elevate Your Encore

We believe in celebrating our amazing people through social events and an Annual Awards Night. Plus, you'll have opportunities to support local charities and give back to the community—making every day with us an extraordinary performance.

Join The Parogon Group

Founded by local friends, our restaurants span Staffordshire, Cheshire, and Shropshire. Our mission is to bring joy to our guests through fantastic food, excellent service, and passionate people. If you're a passionate performer, a service virtuoso, a charismatic conductor, an organization virtuoso, and a creative enchanter, then this is the role for you.

At Parogon, we are committed to inclusivity

We foster an environment where everyone, from diverse backgrounds, can find happiness at work.


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