Hospitality Director

3 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Parogon Full time

Lead the Way in Exceptional Guest Experiences

As our Guest Experience Manager, you'll orchestrate a symphony of unforgettable moments for our guests. With a passion for creating magical experiences, you'll bring joy to others through exceptional hospitality.

Your Key Responsibilities:

  • Coordinate the flow of operations to ensure seamless service and meticulous attention to detail.
  • Train and inspire our service team to deliver flawless, personalized experiences.
  • Listen attentively to guest feedback, address concerns, and strive to elevate their experience.

What We Offer:

  • A competitive hourly rate of up to £12, with a potential total package of £36,000 per year.
  • 30% discount on food across all our restaurants.
  • Ongoing training and development opportunities.
  • 24hr access to our Employee Assistance Programme.

Unleash Your Artistry:

As a master of service, you'll inspire our team to deliver immersive dining experiences that transport our guests to new realms of pleasure. Your creativity will be the driving force behind innovative menus, enchanting events, and seamless service.

Our Commitment to You:

We believe in celebrating our amazing people through social events and an Annual Awards Night. Plus, you'll have opportunities to support local charities and give back to the community.

About Parogon:

Founded by local friends, our restaurants span Staffordshire, Cheshire, and Shropshire. Our mission is to bring joy to our guests through fantastic food, excellent service, and passionate people. If you're a passionate performer, a service virtuoso, and a charismatic conductor, then this is the role for you.


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