Senior Programme Director
4 weeks ago
Job Summary
We are seeking a highly experienced and skilled Senior Programme Director to lead our Planned Programmes team at Paradigm Housing Group.
About the Role
As the Head of Planned Programmes and Operations, you will be responsible for overseeing a £10 million programme dedicated to refurbishments and upgrades, including kitchens, bathrooms, cyclical decorations, and UPVC improvements.
Key Responsibilities
- Lead and provide strategic direction to the Planned Works Team, including 3 Planned Works Managers and 1 Admin Team Leader.
- Manage a budget of £10 million, ensuring all programmes stay on track and within financial parameters.
- Work collaboratively with the Asset Management and Investment Delivery teams to implement cost-efficient, high-quality planned works.
- Ensure compliance with statutory health and safety regulations, including CDM, the Building Safety Act, and other relevant legislation.
- Drive continuous improvement by identifying and implementing innovative practices and systems across the Planned Programmes team.
- Provide leadership and professional support to your team, ensuring high standards of performance, appraisals, and development.
- Act as a key point of escalation for unresolved complaints and issues, driving a focus on customer satisfaction.
Requirements
- A master's level education or substantial leadership experience in a senior role, ideally within social housing maintenance or property services.
- Commercial acumen and strategic thinking, with a track record of improving performance and efficiency.
- Strong communication, negotiation, and leadership skills, with the ability to inspire and manage change.
- In-depth knowledge of relevant compliance legislation, health and safety, and contractor management practices.
- Experience with project management, financial reporting, and IT systems.
- Knowledge of the social housing sector is preferred but not essential.
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