Customer Success Enablement Specialist

2 weeks ago


Birmingham, Birmingham, United Kingdom Moorepay Full time

About Our Customer Success Role

We're seeking a highly skilled Customer Success Manager to join our Moorepay team. As a CSM, your primary focus will be on ensuring our customers achieve their desired business outcomes and are successful throughout their journey with us.

You'll work closely with key customer accounts, proactively identifying areas for improvement and implementing customer success plans to drive growth and retention. Your expertise will be invaluable in representing the 'Voice of the Customer' to our internal teams, ensuring their needs are addressed and driving continuous improvement.

As a trusted advisor and primary contact point, you'll be responsible for delivering an exceptional end-to-end customer experience and overall success of our relationships. Your ability to drive customer advocacy and loyalty will be key in achieving our business objectives.



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