Service Excellence Advisor

5 days ago


Wakefield, Wakefield, United Kingdom beBee Professionals Full time £20,000 - £30,000
beBee Professionals is recruiting a Service Excellence Advisor to support our customers in the United Kingdom. The estimated annual salary for this position is £28,000 - £35,000.In this role, you will be responsible for:
  • Responding to customer inquiries via phone, email, and chat.
  • Providing detailed information about our products and services.
  • Addressing customer complaints and resolving issues promptly.
  • Managing customer orders and updating account information.
  • Maintaining accurate records of customer interactions.
We require a motivated individual with strong communication skills and the ability to work under pressure. Previous experience in customer service is preferred, as well as proficiency in Microsoft Office and CRM systems. Benefits include a competitive salary, pension scheme, healthcare benefits, training opportunities, and flexible working options.

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