Frontline Customer Experience Associate

6 days ago


Brighton, Brighton and Hove, United Kingdom CV-Library Full time

About the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Brighton. As a key member of our operations team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our rental services.

Key Responsibilities:

  • Providing excellent customer service face-to-face and over the phone
  • Maintaining accurate records and administrative tasks
  • Working closely with colleagues to achieve team goals and objectives

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Flexible and adaptable approach to work
  • A full-valid driving licence for at least 12 months with no more than 9 points on your DVLA check

What We Offer:

  • A competitive salary of £23,872.99 per annum
  • A comprehensive training program to ensure your success in the role
  • The opportunity to work in a dynamic and fast-paced environment
  • A generous holiday package, including bank holidays


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