Healthcare Contact Centre Associate

24 hours ago


Epsom, Surrey, United Kingdom Nuffield Health Full time
Hybrid Working Opportunity

Nuffield Health's Epsom Support Centre is seeking a skilled Healthcare Contact Centre Associate to join their team. This role offers a unique blend of remote and on-site work, allowing the right candidate to balance flexibility with collaboration.

About the Position

  • Provide expert customer support via various communication channels
  • Ensure seamless customer experiences through efficient issue resolution
  • Work closely with colleagues to maintain high standards of customer service
  • Be available to work flexible shifts, including weekends and evenings
  • Deliver exceptional service, consistently meeting customer expectations
  • Effectively adapt to our Hybrid working model, balancing remote and on-site work

Requirements

  • Strong passion for delivering excellent customer service
  • Good standard of English and previous experience in customer-facing roles
  • Ability to thrive in a hybrid work environment

Nuffield Health Advantages

  • Salary range: £22,000 - £28,000 per year (dependent on experience)
  • Opportunities for career advancement and skill development
  • An supportive and diverse workplace
  • The chance to contribute to the UK's top healthcare charity


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