Customer Experience Specialist

2 months ago


Braintree, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the UK.

Key Responsibilities:

  • Provide accurate information regarding products and services.
  • Resolve customer issues efficiently and escalate when necessary.
  • Process customer orders and manage account information.
  • Keep records of customer interactions and follow-up tasks.

Requirements:

Previous experience in a customer service role is preferred.Excellent communication and problem-solving skills.Ability to handle high-volume queries while maintaining attention to detail.Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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