Optical Support Specialist

3 weeks ago


Braintree, Essex, United Kingdom Specsavers Full time

We are seeking a passionate and caring Optical Support Specialist to join our team at Specsavers Braintree.

The role involves providing excellent customer service, welcoming and helping customers as they walk through our doors. You will work closely with experienced Opticians and Technicians to develop your skills and knowledge in optics.

Key Responsibilities:

  • Provide exceptional customer service, ensuring customers receive a warm and welcoming experience.
  • Assist customers with their optical needs, including answering questions and providing guidance.
  • Work collaboratively with the optical team to achieve sales and customer satisfaction targets.

Requirements:

  • Previous experience in a fast-paced customer service environment, preferably in optics.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A passion for delivering exceptional customer service and a commitment to ongoing learning and development.

Benefits:

  • Competitive salary of £9.50-£10.50 per hour, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge in optics.
  • A supportive and collaborative team environment, with regular feedback and coaching.


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