Administrative Support Specialist

3 days ago


Leigh, Wigan, United Kingdom Greater Manchester Mental Health Full time
Job Overview

The Team Administrator will play a vital role in supporting the multidisciplinary team at Wigan Talking Therapies. This is an exciting opportunity to join a dynamic team and contribute to the delivery of high-quality services to clients with mental health problems.

Main Responsibilities
  • Process referrals in a timely manner, ensuring accurate and confidential recording of personal identifiable information.
  • Answer incoming calls, arrange appointments, and complete general correspondence letters.
  • Provide administrative support to the clinical team, including completing administrative tasks and answering high-volume calls.
  • Contribute to the smooth operation of the service, including multitasking, making calls, and creating correspondence.
Working for Our Organisation

Greater Manchester Mental Health (GMMH) Foundation Trust is a leading provider of mental health services in the North West. We employ over 6,400 staff members who deliver services from more than 160 locations. Our organisation is committed to providing high-quality care and services to our clients, and we are seeking a motivated and enthusiastic individual to join our team.

Benefits
  • Pay enhancements for evening and weekend work.
  • 27 days annual leave plus bank holidays, rising to 29 days after 5 years and 33 days after 10 years.
  • Excellent pension scheme.
  • Cycle to work scheme and salary sacrifice car scheme.
  • Wellbeing programme.
Person Specification

We are looking for an individual with experience of working in an admin and office environment. Essential criteria include GCSE education and knowledge of patient confidentiality and data protection. Desirable criteria include experience of working in an NHS or healthcare setting and data and information system experience.



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