Marketing and Customer Experience Lead

We are a leading provider of innovative solutions, and we're seeking a talented Customer Experience Specialist to join our team in Solihull. This role involves overseeing customer relationships, identifying upselling opportunities, and providing exceptional customer care.The ideal candidate will have 3+ years of experience in customer-facing roles,...

We are looking for a seasoned SaaS Customer Success Lead to oversee our current customers in Solihull, ensuring high adoption and contract renewal. As the main point of contact, you will help clients see the value of using our software and drive upselling opportunities.The ideal candidate has 3+ years of experience in customer-facing roles, preferably in a...

We are seeking a highly skilled Marketing Strategy Officer to develop and implement marketing strategies across our brand, creative, media, and social channels.This role requires collaboration with various teams, including PR, CRM, events, sales, and digital teams, to ensure a holistic approach that drives efficiency and results.The successful candidate will...

About the RoleThe successful candidate will be responsible for providing high-quality administrative support to deliver customer training and support. This includes confidently handling customer queries and resolving issues, as well as building and maintaining strong relationships with internal and external stakeholders.Key Responsibilities:Develop and...

This is a well-balanced management role with clear accountability, focusing on operational in-store management to ensure a smooth customer experience from car park to checkout. As a Customer Experience leader, you'll delight and inspire customers by providing exceptional service across various touchpoints, including online ordering collection, essential...

Job Title: Experienced SaaS Customer Success ManagerLocation: Solihull, UKSales-i is a sector defining Software Company on a mission to create the very best products to support business and we are looking for passionate individuals to join our journey of innovation and growth.This is not a remote role, must be able to commute to Solihull weekly.The Customer...

Job Title: Experienced SaaS Customer Success ExecutiveSalary: £30,000 – £35,000 per annumWe are seeking an experienced SaaS Customer Success Executive to join our team at ACCS - ARES Customer Care Solutions GmbH. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.The successful...

At ACCS - ARES Customer Care Solutions GmbH, we are seeking an experienced Key Account Manager to join our team in Solihull. As a seasoned professional with a proven track record in customer-facing roles, you will be responsible for driving customer success and retention.We offer a competitive salary of £30,000 - £35,000 per annum, depending on experience,...

At Card Factory, we're helping customers celebrate life's special moments as celebration experts. We're currently seeking a highly motivated Customer Experience Assistant to play a key role in delivering exceptional customer experiences.The successful candidate will ensure that customers are at the heart of everything we do in-store, serving them at tills...

About the RoleWe are currently recruiting for a talented Financial Recovery Coordinator to join our innovative and energetic team at Paragon Bank. As a key member of our dynamic team, you will play a crucial role in revolutionising customer experiences by recovering monies due on customer accounts within the current regulatory framework.Key...

About the RoleWe are looking for a talented Digital Brand Manager to lead our brand's digital presence.The ideal candidate will have experience in developing and implementing marketing strategies across digital channels, including social media, email marketing, and content creation.In this role, you will be responsible for driving website traffic,...

Experienced SaaS Customer Success ExecutiveLocation: SolihullJob Type: Permanent, Full-timeWe are seeking an experienced SaaS Customer Success Executive to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer success team, you will be responsible for managing a portfolio of customers and driving business growth through...

SaaS Customer Success ManagerLocation: SolihullJob Type: Permanent, Full-timeWe are seeking a highly motivated and experienced SaaS Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.About the...

A Care Coordinator is required to lead a team and oversee daily operations at The Learning Experience #351. This is an exciting opportunity to make a difference in the lives of clients with complex autism and learning disabilities.The ideal candidate will have:Extensive experience working with clients with autism, complex communication needs, and sensory...

About This OpportunityCorrela is committed to delivering exceptional customer experiences and we're looking for a skilled Customer Support Co-ordinator to join our team. As a key member of the Customer Experience team, you will work closely with colleagues to drive business growth, develop relationships with customers, and deliver outstanding service.Key...

About Us:KPI People are dealership recruitment specialists offering recruitment solutions across the UK. We pride ourselves on providing excellent customer service and building long-term relationships with our clients.As a Service and Support Coordinator, you will be part of a dynamic team that is passionate about delivering exceptional results. If you are a...

Role OverviewAbout Our ClientM Michael Page (UK) is a leading recruitment agency with a strong presence in the UK retail sector. We are currently seeking an experienced Retail Marketing Director to join our team.Job DescriptionDevelop and implement effective customer marketing strategies across multiple channels.Oversee the implementation of CRM initiatives...

Job DescriptionThe ideal candidate will have a passion for selling and experience in brand and customer connected delivery.We are seeking a highly motivated Email Campaign Coordinator to join our friendly Marketing Team based at our office in Solihull, Birmingham. This role is easily accessible from Birmingham, Solihull, Coventry, Tamworth, across the West...

About The Right Mortgage & Protection NetworkWe are a completely independent network for mortgage and protection brokers with over 800 members across the UK. Our team is seeking an experienced Marketing & Graphics Executive to join us based in Knowle, Solihull.This role suits an organised, creative individual who takes pride in delivering exceptional...

About Correla's MissionWe aim to simplify the market, deliver cost and operational efficiencies, and power industry innovation through our SaaS products and Managed Service solutions.Salary Information: £25,000-£40,000 per annum, dependent on experience and location.Job Responsibilities: As a Customer Enquiries Support, you will be responsible for...