Assistant Operations Coordinator

4 weeks ago


Bedford, Bedford, United Kingdom GLL Full time
About the Role

We are seeking a highly motivated and enthusiastic General Assistant to join our team across our leisure centres in Bedford. As a General Assistant, you will play a key role in delivering excellent customer service and supporting the operational services across all areas of the centre.

Key Responsibilities
  • Maintain a positive image of the centres by providing a welcoming, helpful, and professional operational service to customers and the public.
  • Prepare areas and equipment for events and activities as required.
  • Carry out routine monitoring and maintenance of equipment and fittings, reporting any faults or major repairs to the Supervisor/Manager.
  • Ensure the efficient and effective control of day-to-day operations and services, maintaining security, cleanliness, customer supervision, and equipment checks.
  • Ensure all equipment is used safely and is fit for purpose prior to customer use.
  • Promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users.
What We Offer
  • A values-driven organisation with a strong focus on customer service.
  • Opportunities for learning and development to support career growth.
  • Good pension schemes and benefits.
  • Discounted gym membership for you and your partner.
  • A full-time permanent position with industry-leading rates of pay.
  • Opportunities to join the GLL Society and have a say in how we are run, plus associated social events.
  • Exclusive discounts on villas in Portugal and ski chalets in Bulgaria.
  • Health assurance and career pathways.
  • Discounts across thousands of retailers and 25% off Red Letter Days and Buy A Gift.


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