Community Services Manager

1 week ago


Yatton, North Somerset, United Kingdom North Somerset Council Full time

We are seeking a seasoned professional to join our team as a Community Services Manager. Located in Yatton, North Somerset, this is an exciting opportunity for someone who shares our passion for delivering exceptional customer service and leading a team of dedicated professionals.

As Community Services Manager at North Somerset Council, you will be responsible for overseeing the smooth operation of Yatton Library and Children's Centre building. Your keen eye for detail and ability to manage staff performance will ensure that all operational tasks are completed efficiently and effectively.

The successful candidate will have significant experience working with customers, excellent customer care skills, and the ability to supervise others. You will also understand the services public libraries offer and their role within the community. We are looking for someone who can work well under pressure and prioritise tasks accordingly.

This permanent role offers 16 hours per week, worked over a two-week pattern on Tuesdays, Thursdays, and alternate Saturdays. As a Community Services Manager, you will be required to work from Yatton Library and Children's Centre, with occasional visits to other libraries across the district. A basic salary of £28,000-£32,000 per annum reflects the demands of this role, which requires efficient management of your own work and that of your team.

You will be expected to resolve queries, support colleagues and customers with IT, coordinate library activities, and promote library services within the community. To succeed in this position, you must have excellent communication skills, be able to present information clearly, and collaborate with a range of colleagues and partners.



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