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Digital Growth Consultant
2 months ago
Conversion is a leading digital transformation agency that helps businesses drive growth through data-driven experimentation and optimisation.
We believe that testing is not just about changing button colours, but about creating a testing framework that allows our clients to take calculated risks and drive meaningful results.
Our team of experts spans a range of disciplines, including copywriting, behavioural psychology, user research, analytics, UX design, frontend development, and project management.
We've delivered results for clients across various industries, from small businesses to large enterprises, and are committed to helping our clients achieve their goals through experimentation and optimisation.
We're seeking an experienced Conversion Rate Optimisation Specialist to lead the experimentation strategy across 3-5 client accounts.
You will work closely with our team to deliver a strategy for clients spanning insight, test ideation, test completion, and analysis.
Supported by a Project Manager and delivery team, you will be responsible for delivering expert advice and strategy to help our clients achieve their experimentation goals.
- Testing Strategy: Set the agenda for our clients, create and manage a testing strategy to help deliver long-term results and maturation of your clients' testing capabilities;
- Identify problems with the conversion rate of client websites through quantitative and qualitative research.
- Create data-backed test hypotheses to address issues identified in quant and qual research and use your conversion expertise to work with UX Designers to create effective solutions.
- Analyse and evaluate experiments - reporting on results and devising iterations on concepts to drive the testing strategy.
- Prioritise insights and testing strategy which helps our clients achieve their goals and delivers ROI.
- Client Leadership: Key point of contact for 3-5 clients, leading on strategy and helping our clients mature their testing programmes.
- Results: Accountability for success for your clients - to be measured via average win rate, and NPS.
- Support and Mentorship: Work closely with our trainee and associate consultants as they shadow and support you on your client accounts. Act as the support consultant where needed for Associate Consultants taking on their first client accounts.
- Collaboration: Working with the rest of the consulting team and across clients to provide feedback on strategy and contribute to brainstorms for client tests.
- Sales & Marketing: Work with Sales and Marketing team to develop content for marketing efforts and deliver quant and qual research for new business opportunities.
- Sales & Marketing: Work with Sales and Marketing to support new business meetings and join pitch teams when required.
- Delivery of our in-house consultant training programme: Deliver key sections of our in-house training programme for Trainee Consultants. Consisting of delivering training sessions on key topics, reviewing and giving feedback on tasks and projects and assessing performance of Trainees against key metrics.
Requirements
Behaviours- Problem solver.
- Collaborative.
- Positive.
- Humble.
- Data-driven.
- High emotional intelligence.
- Actively seeks out opportunities to improve and keeps up with market trends.
- Connection with our values: Evidence over opinion, With passion, Continuous growth, Better together
Benefits
Conversion offers a range of benefits to support your career growth and well-being, including:
- Fully flexible working - work from home or from our office.
- Flexi Friday - We believe in giving employees the freedom of how to best use their time.
- 25 days' holiday each year.
- Continuous personal development plans for all.
- Company contributory pension scheme.
- Private healthcare (AXA PPP).
- £750 annual flexible benefits package (which can be used for buying holiday, gym membership, charitable giving and more).
- Annual travel card loan (if required).
- Special gifts on Conversaries (the anniversary of the date you joined Conversion).
- Regular shopping order to the office for those who like to go in
