Strategic Capacity Planner
4 weeks ago
Job Overview
As a key member of the Legal & General team, you will play a crucial role in driving business growth and success through effective capacity planning. Your primary responsibilities will include:
- Developing and implementing medium to long-term capacity plans to support business stakeholders in decision-making processes.
- Building and administering capacity models to forecast future requirements and optimize resource allocation.
- Producing and analyzing MI reports to inform business decisions and drive strategic initiatives.
- Collaborating with cross-functional teams to ensure data accuracy and FTE tracking across Planning, Finance, and HR.
- Contributing to the achievement of the Operational Planning mission statement: 'Foster an efficient environment where engaged people deliver superior service.'
Requirements
To succeed in this role, you will need:
- Previous experience in capacity planning, with a focus on medium to long-term planning.
- Strong stakeholder management skills, with the ability to communicate effectively with senior leaders.
- Excellent presentation and analytical skills, with the ability to interpret complex data and present findings to stakeholders.
- Technical knowledge of data and long-term capacity planning, including forecasting techniques and Erlang models.
About Us
Legal & General is a leading financial services organization, committed to delivering value to our customers and society. We offer a welcoming and inclusive culture, with opportunities for collaboration and professional growth. If you are passionate about capacity planning and want to make a meaningful contribution to our team, we encourage you to apply.
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