Branch Operations Manager

2 weeks ago

Swindon, Swindon, United Kingdom Travis Perkins Full time
About the Role

We are seeking a highly motivated and experienced professional to join our team as an Assistant Branch Manager at Travis Perkins. As a key member of our branch team, you will play a vital role in driving sales growth, improving customer satisfaction, and ensuring the smooth operation of our branch.

Key Responsibilities
  • Support the Branch Manager in managing all aspects of the branch, including sales, customer service, and operations.
  • Develop and implement strategies to improve sales performance, customer satisfaction, and branch efficiency.
  • Lead and motivate a team of colleagues to achieve their full potential and deliver exceptional customer service.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Collaborate with other departments to achieve business objectives and improve overall performance.
Requirements
  • Proven experience in a sales or operations role, preferably in a builders' merchant or similar industry.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • Commercial awareness and ability to analyze data to inform business decisions.
  • Ability to work in a fast-paced environment, with a high level of energy and drive.
What We Offer

As a valued member of our team, you will receive a competitive salary, annual leave, contributory pension scheme, and other benefits, including bonus, private medical insurance, life insurance, share scheme, and mortgage advice.

You will also have access to our online learning platform, apprenticeship opportunities, and a range of employee discounts and benefits.

We are committed to supporting your career development and providing opportunities for growth and progression within the company.

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