Technical Services Director

3 weeks ago


London, Greater London, United Kingdom Modus Workspace Full time

About Modus Workspace

We are a London-based company dedicated to providing tenants and office occupiers with a complete solution for their relocation and refurbishment needs. Our work has earned us recognition through some of the industry's most prestigious awards within the UK.

At Modus Workspace, we pride ourselves on our high standards of integrity and mutual respect. We empower our employees to deliver their best work, fostering a supportive work environment that encourages collaboration and innovation. Unlike many in our industry who prioritize profit, our main focus is on client satisfaction and taking pride in our work. Many of our employees have been with us for over a decade, a testament to our commitment to employee satisfaction and low staff turnover.

If you are passionate about design, project management, engineering, commercial management, or sales, and feel your talent is underappreciated, come and experience a business that values your contributions.

Your Responsibilities

As a Technical Services Manager, you will:

  • Take ownership of projects from inception through to commissioning, ensuring seamless execution and timely delivery.
  • Develop pitch-winning strategies and communicate them effectively in client presentations, showcasing your expertise and building strong relationships.
  • Collaborate closely with our technical design team to ensure that designs meet project deadlines, are compliant, and accurate.
  • Develop a services strategy in the absence of project specifications, ensuring all sub-contractors design to the client's brief and budget.
  • Act as the gatekeeper for all project technical services design within Procore, maintaining high standards of quality and consistency.
  • Manage building surveys, collating and producing reports and recommendations for existing or new plant/equipment, providing valuable insights to inform decision-making.
  • Collaborate closely with the project team during the pre-construction phase, especially with the pre-construction manager, to ensure a smooth transition to the construction phase.
  • Provide advice and direction on MEP bids received from sub-contractors, ensuring that the best value is achieved for our clients.
  • Schedule and chair all necessary internal MEP meetings, which could range from weekly site meetings to networking with consultants, promoting open communication and collaboration.
  • Schedule and chair client meetings, predominantly as MEP workshops with relevant client team members, ensuring that clients are informed and engaged throughout the project.
  • Utilise Procore to manage the flow of design information, approving or commenting on MEP design, technical submissions, and finishes, maintaining high standards of quality and consistency.
  • Assist the site delivery team with void closures, MEP snagging/inspections, and the prevention of potential site issues, ensuring that projects are delivered on time and within budget.
  • Develop and manage commissioning programmes and trackers, and oversee witnessing to building management teams and any external consultants, ensuring that projects are completed to the highest standards.
  • Organise and chair client training sessions to familiarise the client team with their new office environment, promoting a smooth transition and ensuring client satisfaction.

Skills & Experience

You will bring to the role:

  • Several years of experience within the building services sector, with a strong understanding of mechanical, electrical, and fire alarm systems.
  • A broad knowledge and understanding of various systems, including Structured Cabling, Sprinklers, and Audio-Visual, with a mechanical bias.
  • An interest in design and a good understanding of the pitch process, with experience in developing pitch-winning strategies.
  • Ideally, experience within the office fit-out sector on projects ranging from £5M to £20M, with a strong understanding of the industry's most prestigious awards.
  • Recognised qualifications in building services engineering, with a strong understanding of local building services codes of practice, CIBSE guides, and health & safety standards/systems.
  • Experience with Microsoft Project and Procore management software, with a strong understanding of project management principles and practices.
  • A collaborative approach and the ability to work effectively as part of a team, with a strong understanding of the importance of open communication and collaboration.

What We Offer

At Modus Workspace, we recognise and reward talent. When you join our team, you can expect:

  • An industry-leading salary, bonus, and pension scheme, reflecting our commitment to employee satisfaction and well-being.
  • 26 days of annual leave plus bank holidays, providing a healthy work-life balance.
  • Life Insurance, ensuring that our employees and their loved ones are protected.
  • Regular company social events throughout the year, promoting team building and collaboration.
  • An annual company summer trip, providing an opportunity to relax and recharge.
  • A Reward & Recognition scheme, acknowledging and rewarding outstanding performance and contributions.
  • Opportunities for personal development and training, ensuring that our employees continue to grow and develop in their careers.


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