Facilities Operations Manager

2 weeks ago

Fareham, Hampshire, United Kingdom Mitie Full time

Job Overview

The Facilities Operations Manager is responsible for delivering high-quality FM services to the Estée Lauder UK&I Fulfilment Centre. This includes managing Hard FM, Reception, Post Room, Cleaning, and Security services, as well as communicating with site stakeholders.

The ideal candidate will have experience in financial management, budgeting, and billing, as well as knowledge of Hard and Soft Services. They will be able to handle multiple priorities, have excellent communication skills, and work closely within an existing Governance Framework.

Key Responsibilities

  • Manage and coordinate FM services, including Hard FM, Reception, Post Room, Cleaning, and Security
  • Communicate with site stakeholders, including clients and customers
  • Ensure compliance activities are taking place across site
  • Deliver planned PPM works and complete monthly reactive billing

What We're Looking For

The ideal candidate will be resilient, confident, and able to handle multiple priorities. They will have excellent communication skills, both verbal and written, and a high level of IT literacy. Experience in financial management, budgeting, and billing is essential, as is knowledge of Hard and Soft Services.

Benefits

Based in Fareham, with occasional travel to London. Every 6 months, a gift box of products is provided to all Mitie colleagues based on the account.

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