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Mortgage Advisor

2 months ago

Cheadle, Staffordshire, United Kingdom Together Full time
{"Job Title": "Mortgage Advisor", "Job Description": "

About the Role

We are seeking a skilled Mortgage Advisor to join our team at Together. As a Mortgage Advisor, you will be responsible for delivering exceptional service to our customers, building strong relationships with key stakeholders, and driving sales growth.

Key Responsibilities

  • Respond to inbound intermediary telephony enquiries, providing accurate product and criteria information
  • Work closely with Account Managers to drive sales and ensure KPIs are met
  • Update Account Managers with regular feedback from brokers and market insights
  • Identify intermediary needs, clarify information, and provide solutions across all product offerings
  • Support Account Managers with administrative tasks, including mailboxes and CRM
  • Present a professional image of the company, delivering a positive broker experience throughout the broker journey
  • Manage new and existing relationships, promoting company products and services, and immersing yourself in the company's policies, procedures, and culture

Requirements

  • Telephone sales experience with a mortgage lender or broker
  • Experience answering inbound service calls, making outbound calls, and managing inboxes
  • Exceptional relationship building and communication skills
  • Strong objection handling and problem-solving skills

What We Offer

  • 26 days holiday, increasing with service to 30 days, plus bank holidays
  • Buy and sell holidays
  • Discretionary annual bonus
  • Matched pension contribution
  • Life assurance
  • Critical illness cover
  • Health cash plan
  • Private medical insurance
  • Free access to company holiday homes
  • Travel season ticket loans
  • Ride to work scheme
  • Free local gym access
  • Local bar and restaurant discounts

About Us

We are Together, a market-leading property finance expert with an entrepreneurial spirit. We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders.

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We care that you have a great experience with us at Together, and we welcome your application if you need any reasonable adjustments to make your experience easier.

Please note that all successful applicants will undergo relevant employment reference, financial, and criminal record checks.

"}