Mortgage Advisor

1 month ago


Cheadle Hulme, Stockport, United Kingdom Together Full time
About the Role

We are seeking a highly skilled and motivated Mortgage Advisor to join our team at Together. As a Mortgage Advisor, you will play a crucial role in delivering exceptional service to our customers and building strong relationships with key stakeholders.

Key Responsibilities
  • Respond to inbound intermediary telephony enquiries, providing accurate and timely information on product and criteria.
  • Work closely with Account Managers to drive sales and ensure KPIs are met, identifying new opportunities and providing regular feedback.
  • Update Account Managers with regular feedback from brokers and the market, helping to identify new opportunities and areas for growth.
  • Identify intermediary needs, clarify information, and provide accurate solutions across all product offerings.
  • Support Account Managers with administrative tasks, including mailboxes and CRM management.
  • Present a professional image of the company, delivering a positive broker experience throughout the broker journey.
  • Manage new and existing relationships, promoting company products and services, and immersing yourself in the policies, procedures, and culture of Together.
Requirements
  • Telephone sales experience with a mortgage lender or broker.
  • Experience answering inbound service calls, making outbound calls, and managing inboxes.
  • Exceptional relationship building and communication skills.
  • Strong objection handling and problem-solving skills.
Benefits
  • 26 days holiday, increasing with service to 30 days, plus bank holidays.
  • Buy and sell holidays.
  • Discretionary annual bonus.
  • Matched pension contribution.
  • Life assurance.
  • Critical illness cover.
  • Health cash plan.
  • Private medical insurance.
  • Free access to company holiday homes.
  • Travel season ticket loans.
  • Ride to work scheme.
  • Free local gym access.
  • Local bar and restaurant discounts.
About Us

Together is a market-leading property finance expert with an entrepreneurial spirit. We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders.

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We care that you have a great experience with us at Together, and if you need us to make any reasonable adjustments to make your experience easier, please let us know and we'll do all we can.

Please note that all successful applicants will undergo relevant employment reference, financial, and criminal record checks.



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