Medical Device Repair Specialist

4 days ago

Chester, Cheshire, United Kingdom Cook Medical Full time

Job Summary

The Service Technician provides high-quality, efficient, and timely repair, preventative maintenance, and installation of Cook capital equipment at customers' facilities to ensure that the equipment is performing in accordance with system requirements.

Key Responsibilities

  • Read, understand, and carry out written and oral instructions.
  • Read from simple to complex drawings to build and repair equipment.
  • Perform scheduled maintenance on field-based installed equipment.
  • Provide legible and accurate documentation.
  • Work with hand/manually-powered tools and some power tools to set up and operate equipment.
  • Respond with limited notice to requests from within the territory, such as emergency service requests, preventative maintenance requests, and/or installation requests.
  • Must have excellent customer relations skills, including the ability to explain and train.
  • Perform work in compliance with Cook Quality System.
  • Excellent problem-solving skills and ability to work in collaborative and independent work situations and environments with minimal supervision.
  • Ability to stay focused and on task.
  • Complete quality work within acceptable time frames.
  • Must work and interact effectively and professionally with and for others throughout various levels of the global organization.
  • Must strictly adhere to safety requirements.
  • Maintain regular and punctual attendance.
  • Must maintain company quality and quantity standards.
  • Must have effective communication skills and ability to work in a collaborative and independent work situations and environments with minimal supervision.
  • Ability to remain calm and receptive in fast-paced situations.

Qualifications

  • Two-year technical degree in electronics or Biotechnology; will consider a Bachelor's degree in lieu of technical degree.
  • Strong math skills and technical aptitude.
  • Working knowledge of Microsoft Office Software (. Word, Excel).
  • Ability to work flexible shifts and to adapt to changing work schedules.
  • Ability to travel approximately 80%.
  • Occasionally lifts and/or moves up to 50 pounds.
  • Utilizes close visual acuity for working with computers, machinery, etc.
  • Work with chemicals such as adhesives, acetone, and isopropyl alcohol.
  • Able to do continuous repetitive motions using hands.
  • Good eyesight, hand dexterity, and attention to detail.
  • Frequently required to stand for extended periods, walk, use hands to grasp, carry, feel, or touch; reach with hands and arms.
  • Must be able to perform the essential functions of the job, subject to reasonable accommodation requirements under the ADA.

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