Reception Team Lead Position
2 weeks ago
We are looking for a passionate and guest-focused Front Desk Supervisor to join our Reception team at Pan Pacific London. As a key member of our front office staff, you will be responsible for delivering exceptional experiences for our guests.
The successful candidate will possess excellent communication skills, be able to work under pressure, and have a passion for providing outstanding service. You will be responsible for supervising and coaching the team, managing performance, and ensuring seamless guest interactions.
Key Responsibilities:- Supervise and coach the reception team to ensure excellent service delivery.
- Maintain high levels of guest satisfaction through effective issue resolution and proactive communication.
- Develop and implement strategies to enhance the guest experience, driving loyalty and repeat business.
- Collaborate with other departments to ensure seamless operations and exceptional guest experiences.
- Ensure accurate and efficient processing of guest transactions, maintaining high levels of accuracy and attention to detail.
We offer a competitive salary of £40,000 - £50,000 per annum, depending on experience. In addition to a generous compensation package, we provide a range of benefits, including access to mental health first aiders, celebratory birthday leave, cycle-to-work schemes, referral incentives, seasonal ticket loans, enhanced maternity and paternity policies, eye care vouchers, social and employee wellness activities, employee assistance programs, hotel-wide social events, flexible work arrangements, dry cleaning services, reward and recognition programs, guest experience initiatives, food and beverage discounts, spa treatment perks, diversity and inclusion focus, friends and family rates, complimentary meals, study and volunteer days, and progression opportunities within the company.
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Reception Team Lead
2 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full time**About the Role**We are seeking an experienced Reception Services Manager to lead our team and provide exceptional customer service. As a key member of our team, you will be responsible for:Managing a large team within a corporate environmentOverseeing event planning, reception, switchboard, and AV services teamsSetting and monitoring service standards to...
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Reception Team Lead
2 weeks ago
London, Greater London, United Kingdom ME London Hotel Full timeJob Title: Reception Team Lead - ME London HotelWe are looking for a talented and motivated individual to join our team as a Reception Team Lead. The successful candidate will be responsible for supervising daily shifts at Reception, fostering a positive and efficient environment, and ensuring the smooth running of guest check-ins and check-outs.This is a...
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Reception Team Lead
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London, Greater London, United Kingdom Harts Group Full timeHarts Group is a community of talented individuals creating award-winning food and drink experiences. We are looking for a skilled Reception Team Lead to join our El Pastor team in Battersea, London. This exciting opportunity comes with a competitive salary package, including a salary range up to £41,484 per annum, and access to various benefits that...
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Corporate Reception Manager
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London, Greater London, United Kingdom Portico Corporate Reception Management Full time**Job Description:**Company OverviewPortico Corporate Reception Management is a leading provider of corporate reception services. We are seeking a highly skilled Reception Services Manager to oversee our team and provide exceptional customer service.ResponsibilitiesManage a large team within a corporate environmentOversee event planning, reception,...
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Reception Team Lead
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Portico Corporate Reception Management
4 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeAbout the RolePortico Corporate Reception Management is seeking a skilled Reception and Hospitality Manager to oversee our team at a law firm located near Chancery Lane station. The successful candidate will be responsible for managing the reception, meeting room setup, and IT troubleshooting services on site.The Reception and Hospitality Manager will have...
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Reception Team Lead
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London, Greater London, United Kingdom ETM Group London Full timeAbout the RoleWe are seeking an exceptional Reception Manager to join our team at ETM Group London. As a Reception Manager, you will be responsible for providing a warm and welcoming experience for our guests, ensuring seamless front desk operations, and maintaining the highest standards of service.Key ResponsibilitiesLead the front desk team to deliver...
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Building Reception Supervisor
1 week ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeWe are looking for an experienced Building Reception Supervisor to join our team at Portico Corporate Reception Management. As a key member of the Front of House team, you will be responsible for ensuring that the reception area is welcoming and efficient, providing exceptional customer service to visitors and staff alike.You will supervise a team of...
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Reception Supervisor Lead
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London, Greater London, United Kingdom The Delaunay Team Full timeKey Responsibilities- Providing exceptional customer service, ensuring all guests feel welcome and valued- Managing the reception desk, including supervising staff and handling phone calls- Ensuring seamless guest experiences, from arrival to departureWhat We're Looking For- Previous experience in a similar role, preferably in hospitality- Excellent...
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London, Greater London, United Kingdom Portico Corporate Reception Management Full timePortico Corporate Reception ManagementWe are seeking a highly skilled and experienced Guest Services Team Leader to join our team in London. As a key member of our leadership team, you will be responsible for overseeing the ticketing system, supervising a team of Welcome Hosts, and ensuring exceptional customer service.About the RoleThis is an exciting...
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Reception Team Lead
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Reception Operations Supervisor
4 weeks ago
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Academic Reception Position
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Receptionist Team Lead
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London, Greater London, United Kingdom Portman Dental Care group. Full timeRole Overview:We are seeking a dedicated and detail-oriented Reception Team Member to join our team at Portman Dental Care group. As a key member of our reception team, you will be responsible for providing exceptional patient care and administrative support.In this role, you will manage appointments, handle patient queries, and maintain accurate records,...
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Reception Teacher Position
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London, Greater London, United Kingdom Academics Ltd Full timeWe are recruiting for a Reception Teacher to join our primary school in the Dartford area. As a key member of our team, you will be responsible for delivering engaging and creative lessons to our reception class.The ideal candidate will have experience in teaching early years and possess excellent communication skills. If you are a motivated and enthusiastic...
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Rapport Reception Team Lead
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Reception Teacher Position
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London, Greater London, United Kingdom Academics Ltd Full time**Job Title:** Reception Teacher**Location:** DartfordAcademics Ltd is seeking a qualified and experienced teacher to fill a reception class position in a forward-thinking primary school. This role offers the opportunity to work in a creative and energetic environment, prioritizing positive mental health for both staff and children.Key...
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Portico Corporate Reception Management
2 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeAbout Portico Corporate Reception ManagementWe are a dynamic firm of accountants and business advisors with a professional yet down-to-earth approach, who thrive on great relationships and solid partnerships.Job SummaryWe are seeking an exceptional Reception and Hospitality Host to join our team. This role is a combination of front-of-house reception, food...