Senior Windows Engineer IT Support

6 days ago


Birmingham, Birmingham, United Kingdom In Technology Group Full time

Are you passionate about IT and eager to take your career to the next level? Look no further

Job Description

We are seeking an experienced 2nd Line Technical Support Expert to join our dynamic team at In Technology Group. As a key member of our team, you will be responsible for providing second-line support for complex technical issues, troubleshooting and resolving various IT problems, and collaborating with clients and team members to identify and solve technical challenges.

Key Skills and Qualifications
  1. Strong knowledge of Windows Server (2016/2019) and Active Directory (user/group management, GPO).
  2. Experience with Office 365 admin portal, mailbox management, and resolving issues with Exchange Online and on-premises.
  3. Proficient in diagnosing issues with DNS, DHCP, TCP/IP, and basic firewall/router configurations (VPNs, NAT, port forwarding).
  4. Familiarity with remote desktop tools (RDP, TeamViewer), ticketing systems, and user support for software/hardware issues.
  5. Veeam or similar backup and security experience.

Salary: £35,000 per annum

We offer a competitive salary of £35,000 per annum, as well as career progression opportunities, exposure to cutting-edge technology, and a supportive working environment.



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