IT Support Specialist

3 days ago


Nottingham, Nottingham, United Kingdom Amazon Full time

Amazon's Operational Technology (OT) team is looking for a skilled IT Support Specialist to join their dynamic team. As an IT Support Specialist, you will be responsible for providing technical assistance to Amazon's global operations, ensuring the smooth operation of our systems and equipment.

The estimated salary for this role is £35,000 - £45,000 per annum, depending on experience.

About the Role

  • Support local users by installing, supporting and fixing issues on the IT infrastructure, end-user devices and applications
  • Manage tickets, providing both first and second-line support
  • Provide proactive maintenance to maximise the availability of all IT equipment
  • Implement projects and deliver innovations together with other IT Service colleagues

Requirements

  • Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting
  • Experience troubleshooting integrated and interdependent computer systems
  • Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
  • Experience with network troubleshooting and support
  • UK valid driving license required

Benefits

  • A competitive salary and bonus scheme
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • An opportunity to work with the latest technology


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