Customer Support Specialist
3 days ago
We are seeking a highly skilled Customer Support Specialist to join our team at Kingsgate Recruitment. The ideal candidate will have 3+ years of experience in customer service, with a strong background in technical support.
Job Description:This role involves providing exceptional support to customers via telephone, live chat, and email. Key responsibilities include resolving first-line customer service faults, escalating issues when necessary, and providing user training.
- Log and resolve customer service faults, ensuring attention and resolution.
- Resolving provider and insurer issues, including code map requests, account resets, and validation failures.
- Support the rollout of systems as directed by the Team Manager.
- Assess call severity and pass to second-level support when necessary.
The successful candidate will have:
- Educated to GCSE level or equivalent.
- Latest Windows Operating System knowledge.
- Web-based technologies expertise.
- At least 3 years of customer service experience.
Our company values flexibility, teamwork, and a proactive approach to work. If you're looking for a challenging and rewarding role, please apply now.
-
Customer Support Specialist
3 months ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Staines, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...
-
Frontline Support Specialist
2 months ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Frontline Support Specialist to provide exceptional service and support to our customers.Key Responsibilities:Engage with customers to resolve their queries and concerns.Participate in all aspects of the operational workflow to ensure seamless delivery of services.Collaborate with team members to meet and exceed customer satisfaction...
-
Frontline Support Specialist
2 months ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Staines is seeking Frontline Support Specialists to join our team. As a Frontline Support Specialist, you'll be responsible for engaging with customers, participating in operational workflows, and collaborating with colleagues to achieve goals.Responsibilities:Engage with customers to provide service and support.Participate in all...
-
Customer Service Coordinator Specialist
1 day ago
Staines-upon-Thames, Surrey, United Kingdom Austin Fraser Full timeAbout the Role: As a CUSTOMER SERVICE COORDINATOR SPECIALIST, you will be responsible for delivering high-quality customer service and administrative support to clients. This includes coordinating travel arrangements, managing databases, and responding to internal and external enquiries. To succeed in this role, you will need to have excellent communication...
-
Technical Support Specialist
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Toshiba EMEA Full timeAbout the RoleWe are looking for a highly skilled Technical Support Specialist to join our Service division in the UK. As a key member of our team, you will provide technical support services to our customers, including installation, troubleshooting, and problem resolution.This is an exciting opportunity to work with an internationally renowned company that...
-
Client Support Specialist
2 months ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000As a Client Support Specialist, you will be the primary point of contact for customers, providing timely and effective support. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and recommendations.Collaborating with other departments to ensure customer satisfaction.Processing...
-
Sales and Customer Experience Specialist
2 months ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a Sales and Customer Experience Specialist to join our team in Staines, United Kingdom. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.Key Responsibilities:Deliver exceptional customer service and support.Assist customers with product selection and provide...
-
Regional Customer Solutions Specialist
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom United Parcel Service of America, Inc Full timeAbout the RoleIn this role, you will be responsible for developing and maintaining customer relationships for your book of business. You will be the entry-point for customers into the UPS Healthcare world for all services we could potentially offer for the Lab companies. This includes small package, freight forwarding, warehousing and distribution, cold...
-
Staines-upon-Thames, Surrey, United Kingdom ALS Recruiting Ltd Full timeAbout the RoleWe are seeking a skilled Freight Forwarding and Customer Liaison Specialist to join our team at ALS Recruiting Ltd. As an integral part of our air and ocean export operations, you will be responsible for developing and maintaining strong relationships with customers.Key Responsibilities:Booking Management: You will manage bookings from start to...
-
Delivery and Support Specialist
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Sunbelt Rentals Careers Full timeJob OverviewWe are seeking a skilled Delivery and Support Specialist to join our team at Sunbelt Rentals Careers. This role is responsible for delivering best-in-class service to customers by diagnosing and guiding them through procedures and fault diagnosis of Test and Monitoring equipment.About the RoleInvolvement with onsite projects, working...
-
Customer Service Representative
2 months ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Support Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in the UK. Key responsibilities include handling incoming calls, emails, and chat queries from customers, providing accurate information regarding products and services, and resolving customer issues efficiently.Requirements:Previous...
-
Education Support Specialist
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom CV-Library Full timeJob Title: Education Support SpecialistAbout the Role:We are seeking dedicated Education Support Specialists to work 1:1 with students at schools across Staines.Key Responsibilities:Providing tailored support to help children thrive in their learning environment.Fostering an inclusive and supportive learning environment.What We're Looking For:A positive and...
-
Disability Support Specialist
23 hours ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000We are looking for a skilled Disability Support Specialist to join our team at beBee Professionals in Staines.Key Responsibilities:Collaborate with service users, family members, and other professionals to develop personalized support plans.Deliver daily living support services, promoting independence and confidence building among service users.Foster...
-
Customer Service Specialist
3 months ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £20,000 - £30,000Role SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Staines, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key ResponsibilitiesCustomer Service: Greet and assist customers with product...
-
Educational Support Specialist
4 days ago
Staines-upon-Thames, Surrey, United Kingdom Academics Ltd Full timeJob Title: Educational Support SpecialistAcademics Ltd is seeking an ambitious and caring Educational Support Specialist to join our team in Staines. As a valued member of our staff, you will have the opportunity to work closely with children who require additional support in primary schools.The ideal candidate will possess a recent graduate degree in...
-
Housing Support Specialist
6 days ago
Staines-upon-Thames, Surrey, United Kingdom Austin Fraser Full timeHousing Support SpecialistAt Austin Fraser, we are seeking an experienced Housing Support Specialist to join our team. Based in Staines, this role will involve delivering vital housing support services to vulnerable individuals.Estimated Salary: £18,490 per annumThis is a dynamic role that requires a hands-on approach, engaging with tenants and rough...
-
Support Specialist
2 months ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals, we are looking for a Client Care Expert to provide exceptional customer service and support. Key responsibilities include handling customer inquiries, providing product information, and resolving issues in a timely manner.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information...
-
Senior Technical Support Specialist
5 days ago
Staines-upon-Thames, Surrey, United Kingdom CV Library Full timeSenior Technical Support Specialist PositionWe are looking for a Senior Technical Support Specialist to join our team at CV Library.About Us:CV Library has a significant presence in the market, serving a substantial portion of the Fortune 500 list. Our company culture is centered around being one of the FORTUNE 100 Best Companies to Work For and World's Most...
-
Support Services Specialist
2 months ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is hiring a Support Services Specialist to provide support to individuals with disabilities in their daily activities and personal development.Key Responsibilities:Support individuals with disabilities in their daily activities and personal development.Implement care plans and monitor progress.Facilitate community and social outings for...
-
Education Support Specialist
2 months ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a dedicated and compassionate Education Support Specialist to join our team at beBee Professionals in Staines. The successful candidate will provide individualized support to students with special educational needs, working closely with teachers to develop and implement effective learning plans.Key Responsibilities:Support students with...