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Senior Business Partner

1 month ago

Fareham, Hampshire, United Kingdom Eaton Full time
About the Role: We are seeking a highly skilled Senior Associate to join our customer service team at Eaton. In this position, you will be responsible for managing a portfolio of business customers, ensuring their needs are met, and delivering exceptional results.

Key Responsibilities:
  • Foster strong relationships with assigned customers, acting as their primary point of contact.
  • Manage customer order books, maintaining high levels of accuracy and data integrity.
  • Perform contract reviews to ensure seamless integration into our ERP system.
  • Support urgent customer orders and provide regular performance metrics.
  • Promote quotations and assist customers in using web-based purchasing systems.
  • Negotiate contracts with customers on pricing, delivery, and administrative requirements.
  • Evaluate export control regulations and process export license applications.
  • Implement standard work practices and adhere to our 5S policy.

Requirements:
  • Bachelor's degree from an accredited institution or HNC/HND.
  • GCSE/O-Level in Maths and English.
  • Proficient in Microsoft Office, including Excel, PowerPoint, Outlook, and Word.
  • Demonstrate ability to manage projects under pressure and prioritize tasks effectively.
Based on industry standards, we estimate the salary for this role to be approximately £45,000-£65,000 per annum.