Customer Service Director

5 days ago


Newry Co Down, United Kingdom VanRath Full time £40,000
Customer Service Manager

VanRath is assisting a leading FMCG company in finding a Customer Service Manager to oversee the day-to-day operations of the Customer Service Department.

Key Responsibilities:
  • Ensure smooth and efficient service delivery to customers.
  • Review and implement processes to improve service quality and efficiency.
  • Supervise a team to provide a professional, friendly, and responsive service.
  • Address customer complaints promptly and effectively.
  • Conduct performance reviews and provide feedback to team members.
  • Collaborate with production, logistics, and quality control teams to ensure customer requirements are met.
Requirements:
  • Strong experience in the food manufacturing or food services industry.
  • Excellent communication and interpersonal skills.
  • Ability to manage a team and build strong customer relationships.

VanRath is committed to finding the right candidate for this role. If you have the skills and experience required, please apply.



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