Customer Service Director

1 week ago


Newry, United Kingdom Three UK Full time
About the Role

We are seeking a highly motivated and experienced Store Manager to join our award-winning Retail team at Three UK. As a Store Manager, you will be responsible for leading a team of sales and customer service professionals to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities
  • Lead and develop a high-performing team to achieve commercial targets and deliver excellent customer service
  • Drive sales growth and commercial performance through effective coaching, training, and development of the team
  • Manage day-to-day store operations to ensure a smooth and efficient customer experience
  • Collaborate with the wider Retail team to share best practices and drive business results
Requirements
  • Proven experience in a retail or sales leadership role, with a track record of delivering commercial results and developing high-performing teams
  • Excellent customer service and sales skills, with the ability to coach and develop others
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
  • A competitive salary and bonus scheme
  • Opportunities for career development and progression
  • A comprehensive benefits package, including health insurance and employee discounts
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer experiences and driving sales growth, we encourage you to apply for this exciting opportunity.



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