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Sales Operations Coordinator

2 months ago


Great Missenden, Buckinghamshire, United Kingdom A J Recruit Ltd Full time

About the Role:

We are seeking a highly organized and detail-oriented Sales Administrator to join our team at A J Recruit Ltd. As a Sales Administrator, you will play a crucial role in supporting our sales team with orders and order tracking, ensuring seamless communication with our procurement team, and working closely with operations to ensure timely product shipment to customers.

Key Responsibilities:

  • Assist the sales team with order processing and tracking, ensuring accurate and timely information is provided to customers.
  • Liaise with the procurement team to ensure orders are fulfilled and shipped in a timely manner, minimizing delays and maximizing customer satisfaction.
  • Collaborate with operations teams to ensure product is shipped to customers on time, meeting our high standards of quality and service.
  • Raise invoices in our Warehouse Management System (HYVE) and manage inventory levels to prevent stock discrepancies.
  • Operate and manage various systems, including our CRM and inventory management software.
  • Assist with global logistics requirements, ensuring compliance with regulations and company policies.
  • Work closely with the sales team to return faulty products from customers and suppliers, resolving issues efficiently and effectively.
  • Provide excellent customer service, responding to customer and supplier inquiries in a timely and professional manner.
  • Proactively review internal stock lists to identify opportunities for improvement and optimize inventory levels.
  • Prepare weekly reports for key business stakeholders, providing insights into sales performance and operational efficiency.

Desired Profile:

  • Proactive, dynamic, and self-starting individual with a strong work ethic and attention to detail.
  • Proficient in Excel and other Microsoft Office applications, with experience in data analysis and reporting.
  • Comfortable working in a fast-paced sales environment, with excellent communication and interpersonal skills.
  • Resilient and determined, with a strong analytical mindset and ability to problem-solve.
  • Technology and mobile background preferred but not essential, with a willingness to learn and adapt to new systems and processes.

What We Offer:

  • An opportunity to join a dynamic and growing company in the technology industry, with a focus on sustainability and innovation.
  • A competitive salary range of £25-£30k, based on experience, with regular reviews and opportunities for growth.
  • A company laptop and access to the latest technology and tools.
  • A fun and supportive working environment, with regular social events and mindful activities to promote well-being and team building.