Business Process Optimisation Specialist

1 week ago


Birmingham, Birmingham, United Kingdom Digital Gurus Full time
Job Title: Business Process Optimisation Specialist

At Digital Gurus, we are seeking a skilled Business Process Optimisation Specialist to join our team. As an Application Change Manager, you will play a crucial role in enhancing and optimising business processes across the Microsoft Dynamics 365 product. Your responsibilities will include facilitating the delivery of change initiatives, ensuring value is achieved and business operations are efficiently supported. You will provide day-to-day support to the user community, offering guidance on best practices and agreed ways of working.

Main Responsibilities:

- Maintain and configure Microsoft Dynamics 365 to support business processes.
- Stay updated with Microsoft Dynamics 365 capabilities, features, and upgrades.
- Perform requirements analysis to document the impact and cost-benefit of proposed changes.
- Contribute to change management, including facilitating user acceptance testing and maintaining documentation such as process maps and user guides.
- Knowledge of Microsoft Dynamics 365 (Sales, Finance & Operations).
- Working knowledge of Office 365, including SharePoint.
- Experience with Power Platform and Power BI is an advantage.
- Proven track record in process improvement and business change management.

About the Role:

This is a unique opportunity to contribute to meaningful changes in an evolving IT landscape. Our business offers a supportive work environment with opportunities for career growth and skill development. If you're passionate about driving change and optimising business processes across Microsoft Dynamics 365 and more, we want to hear from you.

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