Business Process Improvement Specialist
2 weeks ago
Business Process Improvement Specialist - Stakeholder Management - Birmingham / Hybrid
We are seeking a Business Process Improvement Specialist to join our team in Birmingham. As a Business Process Improvement Specialist, you will be responsible for driving the analysis and improvement of business processes and practices across the Group.
Key aspects of the role include improving and streamlining business processes within the organisation. The role holder is responsible for identifying inefficiencies, bottlenecks and areas for improvement in the existing business processes.
The ideal candidate for this position would have excellent analytical skills, be comfortable dealing with all levels of stakeholders and have a real drive to understand a business as a whole.
Responsibilities:
- Analyse data to identify trends, inefficiencies, and bottlenecks within processes.
- Turn analysis into actionable insights and recommendations for the business.
- Build relationships across functions and Sectors, ensuring business needs are met during process changes.
- Support change management initiatives by helping to communicate changes and providing training for users affected by new processes.
- Assist in the testing and implementation of new processes, ensuring that changes meet the intended goals and are validated against agreed performance metrics.
- Establish metrics, Key Performance Indicators and reporting systems to track improvement progress and gather feedback for ongoing enhancements.
Requirements:
- Extensive experience in process improvement and transformation within a large, multi-site organisation.
- Proven ability in supporting large-scale transformation projects.
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