Current jobs related to Hotel Operations Manager - Sunderland, Sunderland - AG Hotels Group
-
Hotel Operations Manager
3 weeks ago
Sunderland, Sunderland, United Kingdom whitbread Full timeHotel Operations ManagerWe're seeking a skilled Hotel Operations Manager to oversee the daily operations of our Sunderland City Centre Premier Inn. As a key member of our team, you'll be responsible for managing a winning partnership between our leadership and housekeeping teams to ensure a welcoming, safe, and brilliant hotel experience for our guests.Key...
-
Hotel Operations Manager
4 weeks ago
Sunderland, Sunderland, United Kingdom AG Hotels Group Full timeAbout UsAG Hotels Group is a dynamic hospitality platform with a portfolio of 14 prime locations across the United Kingdom. Our mission is to create a Happy Thriving Place at each hotel, where guests feel valued and our team members thrive in a positive work environment.Our Core Values: GRACESGrowth: We strive to unleash our full potential and achieve...
-
Hotel Operations Manager
3 weeks ago
Sunderland, Sunderland, United Kingdom AG Hotels Group Full timeAbout AG Hotels GroupWe are a dynamic hospitality platform with a portfolio of 14 prime locations across the United Kingdom. Our mission is to create each hotel a Happy Thriving Place.Role OverviewWe are seeking an experienced hotel professional to join our team as General Manager (Interim) for our newly renovated 63 bedroom hotel in Sunderland. As a key...
-
Hotel Operations Manager
4 weeks ago
Sunderland, Sunderland, United Kingdom AG Hotels Group Full timeAbout UsAG Hotels Group is a dynamic hospitality platform with a portfolio of 14 prime locations across the UK. Our mission is to create a Happy Thriving Place at each hotel, where guests feel valued and our team members thrive. We are currently seeking an experienced hotel professional to join our team as General Manager (Interim) at our newly renovated...
-
Hotel Operations Manager
1 month ago
Sunderland, Sunderland, United Kingdom AG Hotels Group Full timeAbout UsAG Hotels Group is a dynamic hospitality platform with a portfolio of 14 prime locations across the United Kingdom. Our mission is to create a Happy Thriving Place at each hotel, where guests feel valued and our team members thrive. We are currently seeking an experienced hotel professional to join our team as General Manager (Interim) at our newly...
-
Hotel Operations Manager
4 weeks ago
Sunderland, Sunderland, United Kingdom AG Hotels Group Full timeAbout UsAG Hotels Group is a dynamic hospitality platform with a portfolio of 14 prime locations across the UK. Our mission is to create a Happy Thriving Place at each hotel, where guests feel valued and our team members thrive. We are currently seeking an experienced hotel professional to join our team as General Manager (Interim) at our newly renovated...
-
Hotel Operations Manager
1 month ago
Sunderland, Sunderland, United Kingdom AG Hotels Group Full timeAbout UsAG Hotels Group is a dynamic hospitality platform with a portfolio of 14 prime locations across the United Kingdom. Our mission is to create a Happy Thriving Place at each hotel, where guests feel valued and our team members thrive. We are currently seeking an experienced hotel professional to join our team as General Manager (Interim) at our newly...
-
Hotel Operations Manager
3 weeks ago
Sunderland, Sunderland, United Kingdom AG Hotels Group Full timeAbout UsAG Hotels Group is a hospitality platform with a portfolio of 14 prime locations across the United Kingdom. Our goal is to create a Happy Thriving Place at each hotel, and we're looking for an experienced hotel professional to join our team as General Manager (Interim) for our newly renovated 63-bedroom hotel in Sunderland.Key...
-
Hotel Operations Manager
3 weeks ago
Sunderland, Sunderland, United Kingdom AG Hotels Group Full timeAbout UsAG Hotels Group is a dynamic hospitality platform with a portfolio of 14 prime locations across the United Kingdom. Our mission is to create a Happy Thriving Place at each hotel, and we're looking for an experienced hotel professional to join our team as General Manager (Interim) at our newly renovated 63-bedroom hotel in Sunderland.Key...
-
Key Hotel Operations Manager
2 weeks ago
Sunderland, Sunderland, United Kingdom AG Hotels Group Full timeAbout UsWe are AG Hotels Group, an ambitious hospitality platform run by an entrepreneurial team. Our portfolio spans 14 prime locations across the United Kingdom, striving to create each hotel a Happy Thriving Place.Our hotel in Sunderland, Durham, is a 63-bedroom 3-star hotel currently undergoing refurbishment. It offers a unique blend of corporate and...
-
Hotel Cluster Manager
4 weeks ago
Sunderland, Sunderland, United Kingdom AG Hotels Group Full timeAG Hotels Group is a dynamic hospitality platform driven by an entrepreneurial team. Our portfolio spans 14+ prime locations across the United Kingdom, striving to create each hotel, a Happy Thriving Place.We are seeking a seasoned hotel professional to oversee our hotels in Sunderland and Newcastle. The Best Western Magnum Hotel Sunderland is a recently...
-
Interim Hotel Operations Director
3 weeks ago
Sunderland, Sunderland, United Kingdom AG Hotels Group Full timeAbout UsAG Hotels Group is a dynamic hospitality platform with a portfolio of 14 prime locations across the UK. Our mission is to create a Happy Thriving Place at each hotel, and we're looking for an experienced professional to lead our newly renovated 63-bedroom hotel in Sunderland.Key ResponsibilitiesCollaborate with the Regional Manager and central teams...
-
Hotel Operations Manager
3 weeks ago
Sunderland, Sunderland, United Kingdom AG Hotels Group Full timeh2AboutUs/h2pAGHotelsGroupisadynamichospitalityplatformwithaportfolioof14primelocationsacrosstheUK.OurmissionistocreateHappyThrivingPlaces,andwe'relookingforaseasonedhotelprofessionaltoleadournewlyrenovated63-bedroomhotelinSunderland./ph2KeyResponsibilities/h2ulliCollaboratewiththeRegionalManagerandcentralteamstoexecutestrategicplansanddrivebusinessgrowth./l...
-
Senior Hospitality Manager
3 weeks ago
Sunderland, Sunderland, United Kingdom The Bridge Hotel Vaults Ltd Full timeAbout the Role:We are seeking a highly skilled and experienced General Manager to join our team at The Bridge Hotel Vaults Ltd. As a General Manager, you will be responsible for the overall management of our pub, including leading and motivating the team to achieve excellent customer service, serving food and drinks to the correct specification, maintaining...
-
Duty Manager
1 month ago
Sunderland, Sunderland, United Kingdom whitbread Full timeWe're seeking a skilled Duty Manager to lead our team at Sunderland City Centre Premier Inn. As a key member of our leadership team, you'll be responsible for ensuring a seamless guest experience, managing our housekeeping and leadership teams, and driving excellence in all aspects of hotel operations.Key Responsibilities:Manage and motivate a...
-
Duty Manager
1 month ago
Sunderland, Sunderland, United Kingdom whitbread Full timeWe're seeking a skilled Duty Manager to lead our team at Sunderland City Centre Premier Inn. As a key member of our leadership team, you'll be responsible for ensuring a seamless guest experience, managing our housekeeping and leadership teams, and driving excellence in all aspects of hotel operations.Key Responsibilities:Manage and motivate a...
-
Duty Manager
4 weeks ago
Sunderland, Sunderland, United Kingdom whitbread Full timeWe're currently recruiting for a Duty Manager role in our Sunderland City Centre Premier Inn. As a key member of our team, you'll be responsible for managing a winning partnership between our leadership and housekeeping teams to ensure a welcoming, safe, and brilliant hotel experience for our guests.Key Responsibilities:Manage hotel operations to ensure...
-
Duty Manager
3 weeks ago
Sunderland, Sunderland, United Kingdom whitbread Full timeWe're currently recruiting for a Duty Manager at our Sunderland City Centre Premier Inn. This is a fantastic opportunity to manage a winning partnership between our leadership and housekeeping teams to make sure all aspects of the hotel experience are welcoming, safe and brilliant.Key Responsibilities:Manage a team to deliver exceptional customer service and...
-
Cruise Team Leader
3 weeks ago
Sunderland, Sunderland, United Kingdom Hays Travel Full timeJob Title: Cruise Team Leader - Sales and OperationsHays Travel, the UK's largest independent travel agency, is seeking a confident and sales-driven individual to join our team as a Cruise Team Leader - Sales and Operations.About the Role:As a Cruise Team Leader - Sales and Operations, you will be responsible for managing and developing a team of agents,...
-
Deputy Head of Racing Operations
4 weeks ago
Sunderland, Sunderland, United Kingdom Arena Racing Company Full timeAbout Arena Racing CompanyWe are a leading UK-based horse racing group with 21 venues showcasing horse racing, greyhound racing, golf courses, hotels, and events. Our diverse business encompasses leisure, entertainment, media production, and global distribution.We offer great opportunities for growth, development, and career progression. Our team's success...
Hotel Operations Manager
2 months ago
AG Hotels Group is a dynamic hospitality platform with a portfolio of 14 prime locations across the United Kingdom. Our mission is to create a Happy Thriving Place at each hotel, where guests feel valued and our team members thrive in a positive work environment.
Our Core Values- Growth: We strive to unleash our full potential and drive business growth.
- Responsibility: We take ownership of our results and ensure accountability.
- Ambition: We aim to realize audacious goals that positively impact lives.
- Credibility: We deliver on our promises and maintain a strong reputation.
- Expertise: We continuously develop our skills and become masters of our field.
- Service: We serve our community as a force for good and provide exceptional guest experiences.
We are seeking an experienced hotel professional to join our team as General Manager (Interim) for our newly renovated 63-bedroom hotel in Sunderland. As a key member of our operations team, you will be guided by our GRACES values and play a crucial role in driving our hotel's success.
Key Responsibilities- Collaborate with the Regional Manager and central teams to execute strategic plans.
- Supervise department heads and maintain seamless coordination across all functions.
- Monitor performance metrics, identify areas for improvement, and implement solutions.
- Handle guest inquiries and complaints with professionalism and efficiency.
- Ensure the health and safety of the premises.
- Engage in property improvement plan initiatives.
- Uphold our commitment to exceptional service.
- Ensure immaculate guest rooms and public areas.
- Facilitate smooth check-in/check-out processes.
- Address guest requests promptly and courteously.
- Assist in budget preparation and cost control.
- Optimize revenue streams (rooms, F&B, events).
- Collaborate with the finance team to achieve financial targets.
- Participate in recruitment, training, and development of staff.
- Foster a positive work environment and promote teamwork.
- Conduct performance evaluations and address employee concerns.
- Support local marketing initiatives to enhance brand visibility.
- Cultivate relationships with corporate clients and group bookings.
- Monitor online reviews and proactively manage our reputation.
- Bachelor's degree in Hospitality Management (preferred).
- 5 years proven track record in hotel management or a related role.
- Exceptional communication and problem-solving skills.
- Proficiency in hotel management software (PMS, POS, etc.).
- Flexibility to work weekends and holidays.
- Discounts: Enjoy exclusive discounts on hotel stays, dining, and amenities.
- Profit Sharing: Be part of our shared success, and your efforts directly impact our bottom line.
- Private Healthcare: Comprehensive coverage for your wellbeing.
- Generous Bonus Scheme: Recognizing exceptional performance.
- Rapid Growth: Your ambition fuels your career trajectory.
If you're ready to elevate our guest experience and lead with finesse, we invite you to apply. Let's create exceptional moments together.
