Bridge Operations and Facilities Manager
1 month ago
We are seeking an experienced Operations Manager to join our team at the Tamar Bridge and Torpoint Ferry. As a key member of our management team, you will be responsible for the day-to-day management of the Bridge Control Centre and operational support service partners.
Key Responsibilities
- Manage staff performance, set improvement objectives, and deliver appraisals
- Procure goods and services, including supervising consultants, contractors & suppliers
- Manage budgets, plan and forecast
- Work with and set staff rotas
- Ensure toll collection is conducted in accordance with financial regulations and accounting standards
- Monitor the effectiveness of dedicated bridge control systems and processes
Requirements
- Level 5 qualification or equivalent in a relevant subject
- Excellent communication skills with the ability to confidently lead by example
- Significant experience in operations management with a strong focus on customer service delivery
What We Offer
- Local Government Pension Scheme
- Minimum of 27 days annual leave
- Staff travel card for free crossings of the Tamar Bridge and the Torpoint Ferry
- 24/7 access to Employee Assistance Programme
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