Facilities Operations Manager

3 days ago


Plymouth, Plymouth, United Kingdom The Duke of Cornwall Full time

At The Duke of Cornwall, we are passionate about delivering exceptional guest experiences and maintaining a safe, well-functioning environment. We believe our people are our biggest assets and understand the value in putting them first.

About the Role

We are seeking an experienced Facilities Operations Manager to join our team at one of our prestigious hotels. As a key member of our facilities department, you will play a vital role in ensuring our hotel's high standards are consistently met.

Key Responsibilities
  • Support in maintaining our hotel's high standards, ensuring every guest space, facility, and behind-the-scenes area operates flawlessly and looks pristine.
  • Collaborate with other departments to anticipate and swiftly address maintenance needs, from emergency repairs to room upgrades, delivering a reliable and safe environment for guests and staff alike.
  • Conduct regular inspections of the hotel, keeping your finger on the pulse of each room, common area, and facility to ensure safety, compliance, and aesthetic standards.
  • Foster a culture of continuous improvement within the team, implementing best practices and encouraging skill development for efficient, high-quality service.
  • Keep up-to-date with the latest tools, technology, and maintenance techniques to bring fresh ideas and innovations to the property, enhancing both function and form.
Requirements
  • Experience in a maintenance or engineering role, ideally within hospitality or a similar setting is a plus.
  • Strong leadership skills, with a track record of building motivated, efficient teams that deliver quality results.
  • Financial acumen to manage budgets and negotiate contracts without compromising on quality or guest satisfaction.
  • Organisational and multitasking abilities to juggle a range of responsibilities and respond quickly to urgent issues.
  • Flexibility to respond to urgent repairs, including availability for occasional evenings, weekends, and on-call duties.
  • A passion for maintaining a safe, well-functioning environment that enhances the guest experience.
What We Offer
  • A competitive salary of £60,000 per annum.
  • A benefits package that truly works for our people, including:
    • Discounted hotel room rates for you and your friends & family.
    • An extra day's holiday for your birthday.
    • Enhanced Maternity, adoption & shared parental leave.
    • Course Sponsorship.
    • 30% F&B discount at RBH hotels.
    • Refer a Friend scheme (earn £250 for each referral up to 5 referrals).
    • Flexible working arrangements.
    • Wagestream - choose how and when you get paid.
    • Life Insurance.
    • Employee Assistance Programme.
    • Social and wellness events and activities all year round.
    • Free meals on duty saving you over £1000 per year.
Equal Opportunities

The Duke of Cornwall is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us directly.



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