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Community and Advocacy Leader
2 months ago
Figma is a leading design and collaboration platform, and we're looking for a talented individual to lead our community and advocacy efforts in EMEA. As a key member of our team, you'll be responsible for developing and executing strategies to engage with our community, drive growth, and support our business objectives.
Key Responsibilities:- Lead the EMEA Advocate Team: Manage a team of world-class design and developer advocates who help scale our community engagement, sales enablement, and content efforts in EMEA.
- Set the EMEA Community Strategy: Develop a vision for our EMEA community strategy, targeting designers and developers, and formalize our playbook for scaling community in EMEA as a key part of our bottoms-up go-to-market motion.
- Partner with Sales: Collaborate with regional sales partners to optimize our advocacy engagement playbook and devise new ways to scale and manage related metrics.
- Advocate for Users with the Product Team: Help improve internal processes to help designer/developer advocates bring together, synthesize, and share feedback to the product teams in a repeatable way.
- Motivate and Empower the Community: Maintain and build relationships with users in the community and identify ways to improve internal processes to track and measure community engagement.
- Enable Figma Users at Scale: Prioritize, assign, and work with the team to deliver high-value 1:many content in partnership with regional marketing teams to support our customers and community.
- 8-10 years of relevant work experience in community/advocacy/evangelism/product development.
- 5+ years leading a team.
- Strategic thought leader with an entrepreneurial mindset and ability to influence and get stakeholders on board.
- Strong XFN incl. leadership collaboration, communication, and presentation skills.
- Experience working with product designers and/or developer audiences and knowledge of product development workflows.
- Experience working in high-growth SaaS companies.
- Figma expertise (real-world experience using it within a team is a plus).
- Comfort-level with up to 25% of travel.
We celebrate and support our differences and are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment.
