Community and Advocacy Manager

1 month ago

London, Greater London, United Kingdom Figma Full time
Join Figma's Community and Advocacy Team

Figma is a design tool that's revolutionizing the way teams collaborate and create. We're growing our team of passionate advocates who help make design accessible to all. As a key member of our Community and Advocacy team, you'll play a crucial role in scaling our community engagement, sales enablement, and content efforts in EMEA.

Key Responsibilities:
  • Lead the EMEA Advocate Team: Manage a team of world-class Design and Developer Advocates who help scale our community engagement, sales enablement, and content efforts in EMEA.
  • Set the EMEA Community strategy: Develop a vision for our EMEA community strategy targeting designers and developers and formalize our playbook for scaling community in EMEA as a key part of our bottoms-up go-to-market motion to support business growth.
  • Partner with Sales: Collaborate with regional Sales partners to optimize our Advocacy engagement playbook and devise new ways to scale and manage all related metrics.
  • Advocate for users with the product team: Help continuously improve internal processes to help designer/developer advocates bring together, synthesize, and share feedback to the product teams in a repeatable way.
  • Motivate and empower the Community: Maintain and build relationships with users in the community and identify ways to improve internal processes to track and measure community engagement.
  • Enable Figma users at scale: Prioritize, assign, and work with the team to deliver the highest value 1:many content in partnership with regional marketing teams to support our customers and community.
Requirements:
  • 8-10 years of relevant work experience in community/advocacy/evangelism/product development.
  • 5+ years leading a team.
  • Strategic thought leader with entrepreneurial mindset and ability to influence and get stakeholders on board/inspire teams and other leaders at the highest levels of the org.
  • Strong XFN incl. leadership collaboration, communication, and presentation skills.
  • Experience working with product designers and/or developer audiences and knowledge of product development workflows.
  • Experience working in high-growth SaaS companies.
  • Figma expertise (real-world experience using it within a team is a plus).
  • Comfort-level with up to 25% of travel.
What We Offer:
  • A dynamic and inclusive work environment.
  • Opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a talented team of professionals.

We celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product, and our community to flourish. Figma is an equal employment opportunity employer and welcomes applications from diverse candidates. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to.

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