Customer Service Representative

4 weeks ago


Kingston upon Thames, Greater London, United Kingdom Sitel Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and issues, and working closely with our team to achieve our goals.

Key Responsibilities
  • Provide excellent customer service to clients via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Work closely with our team to achieve our goals and objectives
  • Develop and maintain a thorough understanding of our products and services
  • Stay up-to-date with industry trends and developments
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading company in the industry
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required
What We're Looking For

We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional customer service. If you are a team player with excellent communication skills and a strong work ethic, we would love to hear from you.

We are an equal opportunities employer and welcome applications from all qualified candidates.



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