Customer Service Representative

1 month ago


Kingston upon Thames, Greater London, United Kingdom Sitel Full time

Unlock Your Potential with Sitel

Are you ready to take your career to the next level? At Sitel, we offer a unique opportunity to grow and develop your skills in a dynamic and supportive environment.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our contact centre team, you will be responsible for providing exceptional customer service and support to our clients' customers.

Key Responsibilities

  • Deliver outstanding customer service: respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Communicate effectively: clearly and concisely communicate with customers, both verbally and in writing, in English and French.
  • Work collaboratively: work effectively with other agents and support teams to achieve team goals and objectives.
  • Stay up-to-date: maintain knowledge of products and services, as well as company policies and procedures.
  • Meet performance targets: meet or exceed performance targets, including quality, productivity, and customer satisfaction.

What We Offer

At Sitel, we offer a competitive salary and benefits package, as well as opportunities for career growth and development. We are committed to creating a positive and inclusive work environment that values diversity and promotes work-life balance.

Why Join Us?

At Sitel, we pride ourselves on our award-winning culture and commitment to excellence. We are a global company with a presence in over 40 countries, and we offer a unique opportunity to work with a diverse range of clients and customers.

Equal Opportunities Employer

Sitel is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive work environment that values diversity and promotes work-life balance.



  • Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    Unlock Your Potential with SitelAre you looking for a career that offers growth opportunities and a chance to make a real difference in people's lives? At Sitel, we believe in empowering our associates to achieve their full potential.About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer...


  • Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    Unlock Your Potential with SitelAre you ready to take your career to the next level? At Sitel, we offer a unique opportunity to grow and develop your skills in a dynamic and supportive environment.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our...


  • Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    Unlock Your Potential with SitelAre you ready to take your career to the next level? At Sitel, we offer a unique opportunity to grow and develop your skills in a dynamic and supportive environment.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our...


  • Kingston upon Thames, Greater London, United Kingdom Entain Full time

    Customer Service Manager - RetailAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment? We're seeking a skilled Customer Service Manager to join our team at Entain, a leading sports betting and gaming company.Key Responsibilities:Lead a team of customer service representatives to deliver...


  • Kingston upon Thames, Greater London, United Kingdom Entain Full time

    Customer Service Manager - RetailAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment? We're seeking a skilled Customer Service Manager to join our team at Entain, a leading sports betting and gaming company.Key Responsibilities:Lead a team of customer service representatives to deliver...


  • Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    Unlock Your Potential with SitelAre you ready to take your career to the next level? At Sitel, we offer a unique opportunity to grow and develop your skills in a dynamic and supportive environment.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our...


  • Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    Unlock Your Potential with SitelAre you ready to take your career to the next level? At Sitel, we offer a unique opportunity to grow and develop your skills in a dynamic and supportive environment.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our...


  • Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    Unlock Your Potential with SitelAre you ready to take your career to the next level? At Sitel, we offer a unique opportunity to grow and develop your skills in a dynamic and supportive environment.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our...


  • Kingston upon Thames, Greater London, United Kingdom HGS Full time

    Job DescriptionOverviewWe are seeking a skilled and dedicated Customer Service Representative to join our team at HGS. As a Brand Advocate, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction and loyalty.ResponsibilitiesHandles inbound calls effectively and efficiently through the use of proactive customer...


  • Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and issues, and working closely with our team to achieve our goals.Key ResponsibilitiesProvide excellent customer...


  • Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and issues, and working closely with our team to achieve our goals.Key ResponsibilitiesProvide excellent customer...


  • Kingston upon Thames, Greater London, United Kingdom HGS Full time

    Job Title: Brand Advocate: InboundJob Summary:We are seeking a highly motivated and customer-focused Brand Advocate to join our team. As a Brand Advocate, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction and loyalty.Key Responsibilities:Handle inbound calls effectively and efficiently through the use of...


  • Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and issues, and working closely with our team to achieve our goals.Key ResponsibilitiesProvide excellent customer...


  • Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and issues, and working closely with our team to achieve our goals.Key ResponsibilitiesProvide excellent customer...


  • Kingston upon Thames, Greater London, United Kingdom HGS Full time

    Job Title: Brand Advocate: InboundJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Brand Advocate: Inbound. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through proactive customer service and technical troubleshooting.Key...


  • Kingston upon Thames, Greater London, United Kingdom HGS Full time

    Job Title: Brand Advocate: InboundJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Brand Advocate: Inbound. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through proactive customer service and technical troubleshooting.Key...


  • Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    Unlock Your Potential with SitelAre you ready to take your career to the next level? At Sitel, we believe in empowering our associates to grow and develop in a supportive and dynamic environment. As a Customer Service Advisor, you will have the opportunity to work with a range of clients in the retail, healthcare, and hospitality industries, providing...


  • Kingston upon Thames, Greater London, United Kingdom Sitel Full time

    Unlock Your Potential with SitelAre you ready to take your career to the next level? At Sitel, we offer a unique opportunity to grow and develop your skills in a dynamic and supportive environment.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our contact...


  • Kingston upon Thames, Greater London, United Kingdom Frasers Group Full time

    Company OverviewFrasers Group is one of the UK's fastest-growing retailers, operating a diverse portfolio of brands including Flannels, Frasers, Cruise, Van Mildert, and more. We are rethinking retail and pushing the boundaries of traditional environments.Job ResponsibilitiesWe are seeking exceptional Sales Assistants to join our team, providing a warm...


  • Kingston upon Thames, Greater London, United Kingdom BT Group Full time

    About the RoleWe're looking for a talented individual to join our team as a Retail Advisor. As a Retail Advisor, you'll be the face of our brand, working with customers to understand their needs and provide them with the best possible service.What You'll DoProvide exceptional customer service, answering questions and resolving issues in a professional and...