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Customer Service Representative
1 month ago
Unlock Your Potential with Sitel
Are you ready to take your career to the next level? At Sitel, we offer a unique opportunity to grow and develop your skills in a dynamic and supportive environment.
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact centre team, you will be responsible for providing exceptional customer service to our clients across a range of industries.
Key Responsibilities
- Communicate Effectively: Clearly and effectively communicate with customers both verbally and in writing, using strong communication skills to resolve customer issues and concerns.
- Active Listening: Attentively listen to customers and understand their needs and concerns, using empathy and problem-solving skills to provide solutions.
- Problem-Solving: Quickly identify and resolve customer issues or complaints, using your analytical skills to find effective solutions.
- Teamwork: Work effectively with other agents and support teams to achieve our goals and deliver exceptional customer service.
Why Work at Sitel?
At Sitel, we value our employees and offer a range of benefits and opportunities for growth and development. We are committed to creating a positive and inclusive work environment that supports our employees' well-being and success.
Join Our Team
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
