Customer Service Expert

1 week ago


Kingston upon Thames, Greater London, United Kingdom ProCook Full time

Transform Your Career with ProCook

We are seeking a skilled and enthusiastic Customer Service Expert to join our dynamic team at ProCook – Kingston Store. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences and driving sales growth through your passion for our kitchenware offerings.

About the Role:

  • Customer Service: Provide warm and welcoming service to every customer, ensuring they receive the best shopping experience at ProCook.
  • Sales and Service: Engage with customers to secure sales through informative and friendly interactions, showcasing our products with excitement and passion.
  • Product Training: Participate in regular product training to expand your knowledge and stay up-to-date on our latest offerings.
  • Store Maintenance: Maintain the store's visual appeal, ensuring everything is tidy and properly stocked, and prepare the store for the next day's operations.

Requirements and Benefits:

  • Requirements: Enthusiastic about providing excellent customer service, previous retail experience is a plus, motivated by achieving sales targets, and comfortable using computers and familiar with POS systems.
  • Benefits: Competitive salary of £13.15 per hour, period bonus based on sales targets, enhanced parental leave, generous staff discount, and more.

Join Our Mission:

We welcome everyone to our team and believe diverse teams are the best teams. If you're passionate about cooking, sharing your kitchen expertise, and delivering exceptional customer experiences, we'd love to hear from you Apply now and let's create something extraordinary together at ProCook.



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