Sales Assistant

2 months ago

Kingston upon Thames, Greater London, United Kingdom Frasers Group Full time
About Us

We're a leading retailer with a rich history dating back to 1921. Our journey began as a local bike shop in London, where we won awards for our exceptional service. Today, we're a nationwide retailer with a strong online presence, still driven by our core values of knowledge, passion, and value.

Job Summary

We're seeking a skilled Sales Assistant to join our team. As a Sales Assistant, you'll be responsible for delivering exceptional customer service, providing product knowledge, and ensuring our stores maintain a clean and organized appearance.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
  • Product Knowledge: Develop a deep understanding of our range of bicycles, components, accessories, and clothing. Stay informed about the latest cycling trends and technologies.
  • Sales: Engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
  • Stock Management: Assist with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
  • Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
  • Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
  • Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.

Please note that this role has no guaranteed hours of work, and hours can vary from week to week.

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