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Customer Service Representative
2 months ago
{"h1": "Welcome Team Agent Role at Acorn Insurance & Financial Services LTD", "p": "We are seeking a skilled and enthusiastic Welcome Team Agent to join our Private Car Sales department. As a key member of our team, you will be responsible for ensuring the accuracy of applicant details, performing checks, and providing excellent customer service. If you have a keen attention to detail, strong customer service skills, and a passion for working in a target-driven environment, we want to hear from you", "ul": [{"li": "Ensure all details on applications are honest and accurate"}, {"li": "Perform checks on applicants' details to confirm accuracy"}, {"li": "Update details and advise customers to any change in the price of their premium"}, {"li": "Assist clients in providing vital information"}, {"li": "Promote bespoke packages relating to the client's needs"}, {"li": "Provide excellent customer service"}], "h2": "What We're Looking For", "ul": [{"li": "Customer service experience in a target-driven role"}, {"li": "Ability to understand bespoke systems and be proficient in Microsoft Office"}, {"li": "Warm and personable phone manner"}, {"li": "Patient and empathetic"}, {"li": "Meticulous attention to detail"}, {"li": "Target-driven and motivated"}], "h2": "About Acorn Insurance & Financial Services LTD", "p": "We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance, we provide full training and continuous coaching in-house. You will be given full in-depth FCA-regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.", "h2": "Why Acorn Insurance & Financial Services LTD?", "p": "We want to give you more than a job, we want to give you a purpose and a career. Some of the benefits you will receive include: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme Comprehensive Mental Health support system via the Health Assured Employee Assistance Programme (EAP) Wide network of mental health first aiders Our very own reward and discount platform 'Your Tomorrow' Fresh fruit deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.", "p": "If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us as we'd love to discuss how Acorn Insurance & Financial Services LTD could be the next step in your career journey.", "h2": "What You Will Be Doing", "ul": [{"li": "Ensure all details on applications are honest and accurate"}, {"li": "Perform checks on applicants' details to confirm accuracy"}, {"li": "Update details and advise customers to any change in the price of their premium"}, {"li": "Assist clients in providing vital information"}, {"li": "Promote bespoke packages relating to the client's needs"}, {"li": "Provide excellent customer service"}]}
