Restaurant Operations Manager

5 days ago


Manchester, United Kingdom Skyside Trading Ltd Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Skyside Trading Ltd. As a Restaurant Manager, you will be responsible for leading a team of staff to deliver exceptional customer service and ensure the smooth operation of our restaurants.

Key Responsibilities
  • Leadership and Team Management
    • Lead and motivate a team of staff to achieve high standards of customer service and food quality.
    • Develop and implement effective training programs to enhance staff skills and knowledge.
  • Operational Management
    • Oversee the day-to-day operations of the restaurant, including inventory management, stock control, and cash handling.
    • Ensure that all health and safety procedures are followed and that the restaurant is maintained to a high standard of cleanliness.
  • Customer Service
    • Deliver exceptional customer service and ensure that all customers have a positive experience in our restaurants.
    • Handle customer complaints and feedback in a professional and courteous manner.
  • Business Development
    • Identify opportunities to increase sales and revenue, and implement strategies to achieve these goals.
    • Develop and maintain relationships with suppliers and other stakeholders to ensure the smooth operation of the restaurant.
Requirements
  • Experience
    • Minimum 2 years' experience in a restaurant management role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work under pressure and make decisions quickly.
    • Strong organizational and time management skills.
  • Education
    • Relevant qualifications in hospitality or a related field.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and experienced Restaurant Manager looking for a new challenge, please apply today.



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