Recovery Claims Specialist

4 hours ago


Tamworth, Staffordshire, United Kingdom Gallagher Full time
Recovery Claims Handler

We are seeking a highly motivated individual to join our dynamic team as a Recovery Claims Handler. This is an excellent opportunity for someone who thrives in a fast-paced environment and has a strong attention to detail.

Key Responsibilities
  • Manage a caseload of claims efficiently, ensuring timely resolution and exceptional client service.
  • Communicate with third parties and third-party insurers through letters of claim, telephone calls, and correspondence negotiations to achieve swift settlement.
  • Issue court proceedings when necessary and manage litigated claims until settlement or conclusion.
  • Maintain 100% data integrity compliance on the office case management system for all handled claims.
  • Adhere to all financial transactions and Solicitors Accounts Rules to ensure full compliance.
  • Identify and maximize fee earning opportunities while prioritizing client recoveries.
About You
  • Strong knowledge of claims handling processes and procedures.
  • Excellent negotiation and communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Attention to detail and ability to prioritize tasks effectively.
  • Proficient in using case management systems and other relevant software.
  • Familiarity with financial transactions and Solicitors Accounts Rules.
Compensation and Benefits

On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
  • Defined contribution pension scheme, which Gallagher will also contribute to.
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
  • Income protection, we'll cover up to 50% of your annual income, with options to top up.
  • Health cash plan or Private medical insurance.

Other benefits include:

  • Three fully paid volunteering days per year.
  • Employee Stock Purchase plan, offering company shares at a discount.
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan.
  • Critical illness cover.
  • Discounted gym membership, with over 3,000 gyms nationally.
  • Season ticket loan.
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
  • Emergency back-up family care.


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