Motor Claims Specialist
3 hours ago
We are seeking an experienced and proactive Claims Handler to join our team at Gallagher. As a key member of our Commercial Motor Claims team, you will play a vital role in managing a portfolio of motor claims, ensuring efficient and accurate processing.
Key Responsibilities- Manage a portfolio of commercial motor claims, including motor damage, credit hire, and injury claims.
- Handle claims from first notification to settlement, ensuring timely and effective resolution.
- Assess fraud, quantum, and liability, making informed decisions based on available evidence and policy terms.
- Manage cases through litigation, working closely with legal teams to ensure effective case management.
- Liaise with a variety of stakeholders, including clients, brokers, suppliers, claimants, and their representatives.
- Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.
- Maintain accurate and up-to-date claim files, ensuring compliance with company policies and procedures.
- Collaborate with internal teams to identify and implement process improvements, enhancing overall claims handling efficiency.
- Stay updated on industry trends, regulations, and best practices, continuously enhancing knowledge and skills.
- Good understanding of proactive claims handling.
- Base understanding of insurance principles.
- Experience of handling motor damage and credit hire claims.
- Working knowledge and experience of handling OICP and MOJ Portal Claims.
- Excellent customer service.
- Good attention to detail.
- Willingness to take referrals from less experienced members of staff.
On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits, including:
- Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
- Defined contribution pension scheme, which Gallagher will also contribute to.
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
- Income protection, we'll cover up to 50% of your annual income, with options to top up.
- Health cash plan or Private medical insurance.
- Three fully paid volunteering days per year.
- Employee Stock Purchase plan, offering company shares at a discount.
- Share incentive plan, HMRC approved, tax effective, stock purchase plan.
- Critical illness cover.
- Discounted gym membership, with over 3,000 gyms nationally.
- Season ticket loan.
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
- Emergency back-up family care.
Gallagher is a leading insurance broker and risk management firm, dedicated to providing exceptional service and expertise to our clients. We are committed to creating a positive and inclusive work environment, where our employees can thrive and grow.
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Tamworth, Staffordshire, United Kingdom MPJ Recruitment Ltd Full time{"title": "Senior Motor Claims Handler", "description": "Job SummaryWe are seeking a highly skilled Senior Motor Claims Handler to join our team at MPJ Recruitment Ltd. As a Senior Motor Claims Handler, you will be responsible for managing a portfolio of motor damage, credit hire, and injury claims from first notification to settlement.Key...
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Tamworth, Staffordshire, United Kingdom MPJ Recruitment Ltd Full time{"title": "Senior Motor Claims Handler", "description": "Job SummaryWe are seeking a highly skilled Senior Motor Claims Handler to join our team at MPJ Recruitment Ltd. As a Senior Motor Claims Handler, you will be responsible for managing a portfolio of motor damage, credit hire, and injury claims from first notification to settlement.Key...
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Tamworth, Staffordshire, United Kingdom MPJ Recruitment Ltd Full time{"title": "Senior Motor Claims Handler", "description": "Job SummaryWe are seeking a highly skilled Senior Motor Claims Handler to join our team at MPJ Recruitment Ltd. As a Senior Motor Claims Handler, you will be responsible for managing a portfolio of motor damage, credit hire, and injury claims from first notification to settlement.Key...
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