Personal Injury Claims Handler

3 hours ago


Tamworth, Staffordshire, United Kingdom Gallagher Full time
About the Role

We are seeking an experienced Personal Injury Claims Handler to join our team in Tamworth. As a key member of our team, you will be responsible for overseeing a portfolio of motor damage, credit hire, and personal injury claims, from initial notification through to settlement.

Key Responsibilities
  • Investigate and assess the validity of claims, gathering all necessary information and evidence.
  • Negotiate settlements and make decisions on liability and settlement amounts.
  • Maintain accurate and up-to-date records of all claims activities and communications.
  • Develop relationships with clients, carriers, and brokers by actively listening to their needs and closely following their priorities and style.
  • Actively seek opportunities to resolve claims, including exploring creative alternatives to traditional resolutions, in order to achieve the best possible outcome at the earliest stage.
About You

We are looking for a proactive and enthusiastic claims handler with a good understanding of proactive claims handling. You will have experience of handling motor damage, credit hire, and personal injury claims, as well as experience of handling OICP and MOJ Portal Claims. You will be able to explain complex language in simple terms, either in writing and/or over the phone, and have attention to detail due to the need to accurately review and assess claim documentation.

What We Offer

On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits, including a minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days, a defined contribution pension scheme, life insurance, income protection, and health cash plan or private medical insurance.



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