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Recovery Claims Specialist

2 months ago

Tamworth, Staffordshire, United Kingdom GB - Global Full time
{"Overview

We are seeking a highly motivated individual to join our dynamic team as a Recovery Claims Handler. This is an excellent opportunity for someone who thrives in a fast-paced environment and has a strong attention to detail. Responsibilities:

* Open claims on the office case management system and conduct initial enquiries.
* Communicate with third parties and third-party insurers through letters of claim, telephone calls, and correspondence negotiations to achieve swift settlement.
* Issue court proceedings when necessary and manage litigated claims until settlement or conclusion.
* Ensure full compliance with all office protocols, client service level agreements, and client \"key performance indicators\" for all claims handled independently.
* Maintain 100% data integrity compliance on the office case management system for all own handled claims.
* Adhere to all financial transactions and Solicitors Accounts Rules to ensure full compliance.
* Identify and maximize fee earning opportunities while prioritizing client recoveries.

Requirements:

* Strong knowledge of claims handling processes and procedures.
* Excellent negotiation and communication skills, both written and verbal.
* Ability to work independently and as part of a team.
* Attention to detail and ability to prioritize tasks effectively.
* Proficient in using case management systems and other relevant software.
* Familiarity with financial transactions and Solicitors Accounts Rules.

Benefits:

* Competitive salary
* Great teams and exciting career opportunities
* Minimum of 25 days holiday, plus bank holidays, and the option to \"buy\" extra days
* Defined contribution pension scheme
* Life insurance
* Income protection
* Health cash plan or Private medical insurance
* Three fully paid volunteering days per year
* Employee Stock Purchase plan
* Share incentive plan
* Critical illness cover
* Discounted gym membership
* Season ticket loan
* Access to a discounted voucher portal
* Emergency back-up family care

At GB - Global, we value inclusion and diversity. We believe that every candidate brings something special to the table, and we encourage you to apply even if you feel that you're close but not an exact match.

We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher is Disability Confident Committed and has pledged to make sure our recruitment process is inclusive and accessible.

If you require reasonable adjustments to your application, please get in touch with us.

We are proud to be accredited as a Living Wage employer with the Living Wage Foundation.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.

In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

We look forward to hearing from you.