Claims Resolution Specialist

2 weeks ago

Tamworth, Staffordshire, United Kingdom MPJ Recruitment Ltd Full time

Casualty Claims Handler

MPJ Recruitment Ltd is seeking an experienced claims handler to join their team. The ideal candidate will have a strong background in casualty/personal injury claims and be able to work effectively in a fast-paced environment.

Key Responsibilities:

  • Review and record claims on our in-house system, ensuring accurate policy coverage and allocation of appropriate codes and reserves.
  • Conduct liability enquiries, using the most appropriate method, in accordance with the Adjuster's Manual.
  • Evaluate quantum by gathering relevant evidence and adjusting reserves in line with the company's realistic reserving philosophy.
  • Clearly explain decisions on liability and negotiate settlements within authority levels where applicable.
  • Respond to written and phone enquiries in a clear, courteous, and prompt manner.
  • Regularly review claims using a diary system to ensure accurate reserves and timely closure.

Benefits:

  • Fully funded qualifications and learning and development courses.
  • Annual bonus up to 10%.
  • 25 Days Annual Leave, plus bank holidays.
  • Pension package.
  • Subsidised gym membership.
  • Life assurance.
  • Group income protection.
  • Season ticket loans.
  • Company perk box.
  • Employee stock purchase plan.

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