Recovery Claims Specialist

3 days ago


Tamworth, Staffordshire, United Kingdom GB - Global Full time
About the Role

We are seeking a highly motivated and detail-oriented Recovery Claims Handler to join our dynamic team at GB - Global. As a key member of our team, you will be responsible for efficiently managing a caseload of claims, ensuring timely resolution and exceptional client service.

Key Responsibilities
  • Open claims on our office case management system and conduct initial enquiries to ensure accurate and timely resolution.
  • Communicate with third parties and third-party insurers through letters of claim, telephone calls, and correspondence negotiations to achieve swift settlement.
  • Issue court proceedings when necessary and manage litigated claims until settlement or conclusion.
  • Maintain 100% data integrity compliance on the office case management system for all own handled claims.
  • Adhere to all financial transactions and Solicitors Accounts Rules to ensure full compliance.
  • Identify and maximize fee earning opportunities while prioritizing client recoveries.
About You

We are looking for a candidate with strong knowledge of claims handling processes and procedures, excellent negotiation and communication skills, and the ability to work independently and as part of a team.

You will also need to have attention to detail and the ability to prioritize tasks effectively, as well as proficiency in using case management systems and other relevant software.

What We Offer

On top of a competitive salary, we offer a wide range of benefits, including a minimum of 25 days holiday, a defined contribution pension scheme, life insurance, income protection, and health cash plan or private medical insurance.

We also offer three fully paid volunteering days per year, an employee stock purchase plan, share incentive plan, critical illness cover, discounted gym membership, season ticket loan, and access to a discounted voucher portal to save money on your weekly shop or next big purchase.

We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. We are Disability Confident Committed and have pledged to make sure our recruitment process is inclusive and accessible.



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